At The Bikini Collective, we’re committed to making your beachwear shopping experience as effortless as a day by the ocean. Whether you’re grabbing our latest Disney collaborations or limited-edition Crypto Puppets® prints, here’s everything you need to know about getting your perfect fit.

Global Shipping Made Simple

Shipping Options & Timelines

Processing Time: 1-2 business days (excluding weekends/holidays)

Standard Shipping (DHL/FedEx):
– $12.95 flat rate
– Delivery in 10-15 business days after dispatch
– Best for time-sensitive orders

Free Shipping (EMS):
– Orders over $50 qualify
– Delivery in 15-25 business days after dispatch
– Available for most international destinations (excluding some Asian and remote areas)

Our Hassle-Free Returns Promise

Love your premium beachwear as much as we love creating it! If something isn’t quite right with your order—whether it’s our FAMILY COLLECTION pieces or AS Roma fan gear—we’re here to make it right.

15-Day Return Policy

You may return most items within 15 days of delivery for a refund or exchange. To be eligible:

  • Item must be unworn, unwashed, and in original condition with tags attached
  • Original proof of purchase must be included
  • Special collections (like Aperol®-inspired pieces) must include all original packaging
  • Swimwear must have original hygiene liners intact

How to Initiate a Return

Step 1: Email our Miami-based customer service team at [email protected] with:

  • Subject: Return/Exchange Request – Order #[Your Order Number]
  • Item details (name, size/color)
  • Reason for return
  • Preferred resolution (refund/exchange/store credit)
  • Confirmation that item is in original condition

Step 2: Receive your return authorization within 48 hours

  • U.S. customers: prepaid return label provided
  • International customers: shipping instructions with our Miami return address:
    The Bikini Collective Returns Department
    2116 Steve Hunt Road
    Miami Springs, FL 33166

Step 3: Securely package your item with original packing slip

International tip: Use trackable shipping for peace of mind!

Refund Process

Once we receive and inspect your return:

  • Timing: Processed within 5-7 business days
  • Method: Funds returned to original payment method (Visa, MasterCard, JCB, or PayPal)
  • Note: Original shipping fees are non-refundable unless the return is due to our error

Exchanges

For size exchanges on our Beachwear or BOY collections:

  1. Follow the standard return process
  2. Note your preferred size in your request
  3. New item ships once return is received (international exchanges may incur additional shipping charges)

Non-Returnable Items

To maintain our premium quality standards, these items cannot be returned:

  • Swimwear without original hygiene liners or tags
  • Final sale items (marked in product descriptions)
  • CO-LABS limited edition collaborations
  • Custom prints (Britto and Diabolik designs)
  • Personalized or monogrammed items

Damaged or Incorrect Items

If you receive a damaged item or wrong product (like an Algida®-print top instead of your Estathé design), contact us immediately at [email protected] with photos. We’ll arrange for expedited replacement at no cost to you.

Summer-Ready Guarantee

We stand behind every stitch of our premium beachwear. Our Miami team is always here to help—just email [email protected] with any questions about our policy.

Now get back to dreaming of your next beach day! ☀️